Turkey Hill Dairy Reviews

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Refused b/c of no mask

Columbia PA TH clerk asked hub to put mask on. He stated it is NOT a mandated LAW, simply the gov's order! She voided the transaction. We asked why; she replied having received email saying to refuse customers w/o masks. He put mask on & ask if she was happy now; then paid for drinks. Once in our local community, I stopped @ our TH to inquire what email really said. Was told that clerks are to politely ask customer to put mask on. If they refuse, make transaction as quickly as possible & don't *** off customer b/c of losing sales. Also if customer is more comfortable, can offer curb side assistance. Also pointed out that ppl don't wear masks due to health issues. TH NEEDS to make sure their clerks/managers interpret email corporate requests properly. Needless to say, we will NOT patronize that Columbia PA TH. Americans have rights & don't appreciate EVERYONE thinking they can dictate to us just b/c of a political pandemic, & the left's agenda!!!!!!!!!!!!!!!!!!

User's recommendation: Inquire about mask mandate before doing biz w/ store/company.

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ID
#2066797 Review #2066797 is a subjective opinion of poster.
Location
Columbia, Pennsylvania
Preferred solution
Make sure clerks/managers fully comprehend/interpret emails correctly!

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Can’t find Turkey Hill ice cream at my Walmart

For the last 3 weeks my local Walmart in Ashland, Ohio hasnt had any Turkey Hill ice cream in the freezer case! This is highly upsetting as Turkey Hill is my husbands favorite of any ice cream ever. Weekly I buy 4 1/2 gallons and that lasts him about 7-9 days depending on if he has cake to go with it or not. HELP!! Ive had to try to find something in the mean time and hes not liked any others!
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ID
#2707039 Review #2707039 is a subjective opinion of poster.
Pros
  • Very creamy
Preferred solution
An update on why there hasn’t been any and where else close I can purchase it

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New Reviewer
I'm filing a complaint on the manager/supervisor for belittling an employee directly in front of customers for an honest mistake that was made by a new employee. The employee cashed my 330 lottery ticket, not knowing he only could give me 100 and then put the rest on...
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ID
#2696846 Review #2696846 is a subjective opinion of poster.
Location
Highspire, Pennsylvania
Preferred solution
Let the company propose a solution

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New Reviewer
I have been a costmer of Turkey Hill in Somerset Pa for a number of years. I realize your manager is new to the store. That however does not give her licence to treat people as she does. I know that in our current enviorment just getting bodies to fill positions is a...
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ID
#2580169 Review #2580169 is a subjective opinion of poster.
Location
Greensburg, Pennsylvania

Terrible experiance with the hiring manager on Richland Ave. Store York, PA

I am supposed to have a job there, and the employees are not even empathetic enough to let me panhandle in front of the store when I am homeless.

User's recommendation: Don't complain about me asking for money.

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ID
#2542991 Review #2542991 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Complaint on service

I am no longer allowed in store. Melissa and the other girl that works there are dating. They was racist to me. The one dresses unprofessional. She sags her pants down to her knees. Not nice in any job esp when serving and kind of food or beverage. When I asked her to pull up her pants she said she'd pull them all the way down. They both really do nothing but hang out and close the store daily for a length of time everyday.
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ID
#2531276 Review #2531276 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Employee unprofessional use of the mask

Hi. Im a regular at the turkey hill in pen argyl, Pa was there this morning and noticed of the employees wasnt wearing her mask right. Was right below her nose. Dont know what her name is off hand. But she has blond hair and usually has it pulled pack. When I go in there shes usually has her mask below her noise. I have told the manager nicely and told the lady nicely she wasnt wearing her mask right. That store was just shut down due to covid. Hope this issue is fixable
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ID
#2516943 Review #2516943 is a subjective opinion of poster.
Location
Pen Argull, Pennsylvania
New Reviewer

Your Covid 19 store on MAIN ST. IN DENVER

That you only require African Americans to wear mask in your dirty stores your poorly most likely not very educated rude nasty mangers and employees INDIVIDUALs.your COVID 19 employee working and still spreading it in the parking lot chain smoking on what who knows i will not waste much of my time but your store on MAIN ST.DENVER PA.PLEASE GET YOUR CORPORATION ATTORNEY's a heads up this is not one your going to like not one bit.but I see why you employ some of these individuals.

User's recommendation: Go to SHEETZ or another store chain!

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ID
#2492537 Review #2492537 is a subjective opinion of poster.
Location
Denver, Pennsylvania

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New Reviewer

Diet Blackberry iced tea

Hello, my local grocery stores stopped carrying your Diet Blackberry iced tea, I live in zip code 11762. Can you provide a list of stores near my area that carry the Diet Blackbery iced tea ? The Dairy manager told me it was Turkey Hills choice to stop delivery to the stores in my area. Thank you Dissapointed customer
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ID
#2393218 Review #2393218 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
Turkey Hill Dairy - False Misleading Product Advertising
Original review updated by user Jan 01, 2021
I love Turkey Hill Ice Cream, until today. My favorite flavors to buy were Dutch Chocolate and Butter Pecan. I always was impressed specifically about both the flavor and amount of Pecans that were in their Butter Pecan Ice Cream. I even used to think "how can they put...
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ID
#2361967 Review #2361967 is a subjective opinion of poster.
Location
Manor, Pennsylvania
Preferred solution
Give the option back to buy real Butter Pecan Ice Cream. Raise your prices a few pennies to make up if a lost leader.

Bad business practice

employees not wearing face guards,Please Get this changed I like this store, but can not put my family at risk
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ID
#1888318 Review #1888318 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
Service
Turkey Hill Dairy Sanitary Conditions
New Reviewer

Cadhier

This cashier at store 235. 998 n Hanover st etown. He is acting like hes high on something, in and out of the store with i suppose a friend of his. Cant stand still, dancing around behind counter, just acting very weird. His name tag says Scott. The other girl working with him looks alittle worried about being there with him. You may contact me if you would like. Thank you
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ID
#1827552 Review #1827552 is a subjective opinion of poster.
Pros
  • Gas
Preferred solution
Get rid of him

Employees not showing up for their shift

Enough is enough. Employees should not be left to work a double shift because someone else doesn’t show up. That should be a manger who comes in to cover the shift !!!!!!
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ID
#1679221 Review #1679221 is a subjective opinion of poster.
Reason of review
When employees don’t show up for work a manager should have to fill in that position

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