Genavieve G

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Verified Reviewer
| map-marker East Norriton, Pennsylvania

A complaint

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I was at your Turkey Hill location in Eagleville, PA. Every time I go into that location, there is a woman by the name of Lynn who is rude to us customers. I've heard her talk down to employees as if she is above them.

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Cons:
  • Rude employee

Preferred solution: I’d like for one of your rude employees to get fired. This woman Lynn has been rude to me everytime I go into the eagleville location.

User's recommendation: I will never recommend anyone to that location with rude workers that work there.

Anonymous
map-marker Philadelphia, Pennsylvania

Western union

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Your team members are not trained on a product you sell which cost me $1350 during the holiday season and late fees on my rent! I asked your store employee how to fill out the money orders in which they gave me instructions which were incorrect causing me to sign the endorsement line which made them ineligible for my landlord to cash.

I spoke to the store manager who called me a liar when I told her the store employee gave me those directions which she can pull up on the cameras. This was a horrible experience! The worst experience Ive ever had at a turkey hill. The store employee walked to the other side of the store to talk to the store manager on the phone so I couldnt hear what he was saying.

Im demanding someone get back to me as soon as possible as Im a frequent customer at turkey hill and I spend tons on money at your stores. Im willing to take this as far as it has to go. 570914**** is my phone number.

If I dont pick up Im at work trying to make the money back that I lost so leave me a voicemail. Expect reviews as bad as the customer service I received at the store unless you return my call and fix this!

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User's recommendation: Train you’re employees on products you sell

2 comments
Guest

You failed at life if you didn’t know how to fill out a money order.

Guest

This isn't the Turkey Hill Dairy website.

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Margaret G Aed

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Verified Reviewer
| map-marker New York, New York

Spring City pa store

Hello I was in your store last week and I bought drinks and then there was about 6 people that were standing outside talking.. you nasty employee walks out and singles me out and tells me I have to go.

But does not tell the people I went there with or the ones I was talking too. She only picked me out. But they let homeless people sit inside and outside of the store and that nasty employee doesn't say a thing. And it's crazy because she tells people she's the store manager well if that's who you pick as your manager she is rude to people she has attitudes with people.

She matches your male employee that I can't believe still works there also he's a male chauvinistic very rude to women. Will say rude jokes about women to other customers. I do not believe she had any reason to pick me out and the funny thing is I am the only one there that I was talking too to have a job and a car. I was in my giant food store uniform because that's how she got my name.

This is my third email to this company about this.

If I was like that to a customer where I work I would be fired... Maybe she needs alot more training but I now refuse to go into that store when she is working and I actually pay for what I get so now the loss of money is yours!!!

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User's recommendation: Don't go here the employees are so rude!!!

Alexius Ayu

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Make a complaint

I left the $20 bill on the counter when my fiancé walked back in to get it. He seen one of the employees put in so Im in her pocket right where I was standing. We asked him to rewind the tape to see if they would and they wouldnt, they said we had to wait for

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Elaine P Guh

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Verified Reviewer
| map-marker Bellevue, Washington

Bad ice cream(again)

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Last year, or the year before - I don't remember - I purchased quite a few containers of Turkey Hill chocolate marshmallow, which is our favorite. I also bought plain vanilla, and the vanilla was fine.

However, all the chocolate marshmallow had no marshmallow. I called and complained. I have not bought Turkey Hill in a year because I was so irritated. However, yesterday I purchased two half-gallons of chocolate marshmallow because I was craving it, and guess what - there was no marshmallow in it, zero, zilch - just plain old chocolate.

Are you kidding me? I am on a fixed income and I splurge on ice cream every now and then, and I got cheated again by you.

I won't buy your ice cream again. Have a nice day.

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User's recommendation: Don’t buy chocolate marshmallow ice cream from Turkey

Michelle O Jam

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Verified Reviewer

Very upset

I just wanted your corporation to know that I will no longer be spending my money at Turkey Hill. I stopped at the Turkey Hill on Hazel St in Wilkes Barre, PA, and I was refused services because I only had 30 dollars in quarters for gas and no, they were not rolled.

But what difference does that make? Money is money. The older lady with the short hair was very rude and unprofessional. I'm not the only person who thinks so.

Anyway, I know you people don't really care because your corporation is rich and I'm just one person.

However, maybe you should care; the Yelp review on that particular Turkey Hill is terrible. Have a great day.

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Preferred solution: Do better, people are having a hard time just getting by and if all they have is change then that should not be held against them.

User's recommendation: Don't go to Turkey Hill on Hazel St

Orlie Rma

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Verified Reviewer
| map-marker Elizabethtown, Pennsylvania

Chestnut Street in Columbia PA treats elderly employees horrendous.

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The manager fired an elderly woman for her drawer being $11 over in between customers!!! The female manager called in everyone else who worked there as well as a former manager to humiliate the elderly woman.

The manager has a nasty habit of leaving bloody pads face up, not wrapped or anything in the garbage cans.

These idiots act like high school clicks. Congrats on the loss of our business as we were spending about $50-$70 a DAY in your store.

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User's recommendation: Don't go to this rundown, unsanitary, nasty business

Toriann Mhq

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Verified Reviewer
| map-marker Mount Laurel, New Jersey

Using electric wallet

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Very helpful . Customer service representative directed me to the local store. Where the sales person answer my question

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Rose C Fvt

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Verified Reviewer
| map-marker Newark, New Jersey

Pump #5 -Silver Springs Turkey Hill, Marietta Ave. and Summit Rd. PA

I attempted to use the card machine for gas at pump #5. My card would not go into the machine.

I finally decided to go in and pay ahead because I didn't want to move my vehicle. I'd already removed the gas cap. I asked the attendant if they could put a note on the machine since it is an extremely annoying situation for everyone. He said no, they won't let us put up any notification.

After a brief chat, he told me that it's been over 6 weeks. I found this so ridiculous that I told him I would complain.

I hate it when I see good employees being disrespected. Please respond to their maintenance request, or at least allow them to put a sign up.

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Rose C Fvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newark, New Jersey

Pump #5, Silver Springs, PA

I attempted to use the card machine for gas at pump #5. My card would not go in the machine.

I finally decided to go in and pay ahead because Id already removed my gas cap. I asked the attendant if they could put a note on the machine assuming that its an annoying situation for everyone. He said no they wont let us put up any notification. After a brief chat he told me that its been over 6 weeks.

I found this so ridiculous that I told him I would complain.

I hate it when I see good employees being disrespected. Please respond to their maintenance request, or at least allow them put a sign up.

Thank you!

Rose Carter

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User's recommendation: Maintenance problems

Anonymous
map-marker Fairport, New York

Very rude employee

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i stop at the turkey hill in Coopersburg ,pa every morning for the past 17 years ,gas coffee etc..

this morning i stopped by for a coffee , the clerk tammy was doing the cash drawer and would not let me get my coffee, in the past i would just leave two dollars on the counter and they would ring it up later ,she was very rude about it,,i dont know if ill ever go back into that store again ,i never had a problem with a rude employee till now , wawa is right down the street

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User's recommendation: Don't go there at 3am ,

Anonymous
map-marker Clarks Summit, Pennsylvania

Terribly customer service

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went to turkey hill on saint lawerence ave in reading pa, went up to the cash register and the cashier completely ignored me but had the time to answer her phone and talk to her friend about the weather. so I left and went to the upper one. Unbelievable.

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Patricia L Grf

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Verified Reviewer

Ice cream issue

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Turkey Hill Dairy - Ice cream issue
Turkey Hill Dairy - Ice cream issue - Image 2

I purchased one Turkey Hill Chocolate Chocolate Chip and when I got home it did not have chips. I emailed Turkeu Hill who said thats very rare.

So I tried 3 more times!!! No chips!!

Whatva waste of money. If I wanted just Chocolate I would buy just Chocolate

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Loss:
$26
Pros:
  • Several flavors
Cons:
  • No chips in chocolate chocolate chip

Preferred solution: Full refund

User's recommendation: I dont know because you can't check it before you buy it but maybe open it directly after purchase so you can get a refund

Katina W Xgi

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

My employment and wages for taxes

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I never received my wages or my tax documents. I need them, and I also need my start date and end dates. Thank you.

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Anonymous
map-marker Beltsville, Maryland

Red Hair in Ice Cream

I have purchased Turkey Hill ice cream for many years and really love it! A few weeks ago I purchased 2 cartons of the vanilla and chocolate ice cream and when I opened one of the cartons it had a long strand of red hair in it.

Enough Said !

It is not been returned to the store because it is a huge inconvenience.

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User's recommendation: Check your ice before you leave the store because there is no lining on the carton. My recommendation to Turkey Hill is to start using a lining on the carton.

Anonymous
map-marker Philadelphia, Pennsylvania

Turkey hill keeps being closed

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why is the turkey hill closed in spring city. this keeps happening and there is no other store around that we can walk to. this is messed up.

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User's recommendation: someone please open a store close by

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